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CDN Support & Inquiry Portal

Need a little help? Already tried #help-and-support on Discord? Open a new ticket below or send an email to support@canadaecoin.ca.

Looking to talk business, development, or inquire about other project related things? You can also open an inquiry (ticket) here, or send us an email at inquiries@canadaecoin.ca

In addition, every request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Open a New Ticket

When opening a new ticket, please provide as much detail as possible. What steps have you taken? What happened? What did you expect to happen? Can you provide errors, screenshots, or other information?

Check Your Ticket Status

Best efforts will be put forth to keep and provide history of your current and past support requests along with their solutions.

Frequently Asked Questions
Before opening a ticket, make sure to browse through the knowledgebase and see if your question has already been answered.

folder_open  General

The short answer to this question is no.Currently there is no easy or direct way to withdraw the value of your Canada eCoin’s into Fiat currency. ... Read More..
Technically speaking, Canada eCoin is a Scrypt based cryptocurrency with merged mining (auxpow) support. CDN has a maximum circulating supply of 100 ... Read More..
This is a tricky question being most cryptocurrencies are fundamentally similar and share code/technology between projects.Specifically, Canada eCoin ... Read More..
The first thing you can do is check out the 'Community' section on the main website. Join up on Discord, say hi, and see what bounties are available. ... Read More..
Simply put merge mining allows miners to mine on multiple blockchains at the same time. Read More..

folder_open  Legal & Taxes

Within Canada cryptocurrencies are subject to the Income Tax Act, this means that taxes are required to be payed on your cryptocurrencies including ... Read More..
The use of Canada eCoin is legal within the country of Canada and most places across the world. As of 2017 the Canadian government has published ... Read More..

folder_open  Using Your Wallet

CANADA ECOIN DESKTOP WALLET: Step 1: Launch your desktop wallet.Step 2: Click on “File” in the top left corner of the window, then click on ... Read More..
CANADA ECOIN DESKTOP WALLET: Step 1: Download and run the Canada eCoin desktop wallet, let it run for a couple of minutes so it can set up the ... Read More..